• Looking for customer feedback and you need it now?
  • Needing to improve aftersales customer service?
  • Stay on top of customer issues you aren’t hearing about today but are in the public domain.
  • Be aware of whats making your brand hard or easy to deal with.
  • Looking to understand the impact of a new product release or change of policy?
  • Want to know how people perceive of your brand?
  • Want to know how your brand perception compares to others?
  • Do you need instant and cost effective customer feedback? No time for expensive and slow customer surveys or focus groups.
  • Need to understand how you are being represented in the marketplace by your partner network? Are they knowledgeable, are they cross selling or upselling?
  • Have results available on your own personalised dashboard updated daily as your brand gets discussed on social media.

 

Talk to Your Social Village Pty Ltd and learn how we can provide this extremely valuable service for your brand today.